Diagnose the problem of not being able to see your Shogun cradle or hard drive in File Explorer:
Press Windows key and X at the same time, then choose Device Manager.
See if you can see your SHOGUN Cradle here ( usually it shows up as JMicron Generic USB Device)
If you are seeing some other types or marks, such as a question mark or a down-arrow mark or certain error notification or error codes, you have to solve driver or system issues. (You can find info here)
Press Windows key and X at the same time, then choose Disk Manager.
If you can see your drive in Disk Management window, and it has partitions, but you still cannot use it since it is not showing in Windows Explorer or File Explorer, you need to assign a letter to the drive.
add a letter for this drive by pressing Add….
Assign a letter to it and click OK to save the change.
If you can see the drive in Disk Management, but is’s empty
If you can see the drive in Disk Management, but it is Unallocated, with a black bar along the top, which means that the drive is completely empty and unformatted.
Right click the Unallocated space and choose New Simple Volume.
ATTENTION , if you have materials on your Shogun drive, if you proceed with this step, your materials might be lost!!!! Before you should try saving it plugging your cradle into a different computer !!!)
Choose the maximum possible size for the partition and assign a drive letter, or you can let Windows choose a drive letter automatically.
Now you should be able to work with your cradle again.
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